INTRODUCTION
1.1 These Terms and Conditions (“T&C”) govern your use of sinamark.com and your purchase of products from our online store.
2. DEFINITIONS
2.1 “We”, “Us”, “Our” refers to SINAMARK.
2.2 “You”, “Your” refers to the user of the Website.
2.3 “Products” refers to the goods sold on the Website, including silks and bamboo.
3. USE OF THE WEBSITE
3.1 You must be at least 18 years old to use the Website.
3.2 You must provide accurate and complete information when creating an account or making a purchase.
3.3 You are responsible for maintaining the confidentiality of your account and password.
4. ORDERS AND PAYMENTS
4.1 All orders are subject to availability and confirmation of the order price.
4.2 We reserve the right to cancel or modify your order if there is an error in the product information or pricing.
4.3 Payment must be made through online payment methods accepted on the Website, including credit cards, debit cards, UPI, net banking, and wallets.
4.4 Cash on Delivery (COD) is not accepted.
5. SHIPPING AND DELIVERY
5.1 Shipping and delivery times are estimates and may vary.
5.2 You are responsible for providing a valid shipping address.
6. RETURN & REFUND
6.1 No return or exchange are accepted.
6.2 If there is any damage, a clear photo is mandatory to claim any compensation.
6.3 All eligible goods for refund must be raised within 30 days of purchase.
7. INTELLECTUAL PROPERTY
7.1 All uploaded pictures and products on the Website are the intellectual property of SINAMARK.
7.2 You agree not to reproduce, distribute, or display any content from the Website without our prior written consent.
8. DISCLAIMER OF WARRANTY
8.1 We disclaim all warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
8.2 We do not guarantee that the Website or its content will be error-free or uninterrupted.
9. LIMITATION OF LIABILITY
9.1 We will not be liable for any damages, including consequential, incidental, or punitive damages, arising from your use of the Website or purchase of products.
9.2 Our liability for any claim will be limited to the amount you paid for the product.
10. GOVERNING LAWS
10.1 These T&C will be governed by and construed in accordance with the laws of California USA.
10.2 Any disputes arising from these T&C will be resolved through the courts of California, USA.
11. CHANGES TO T&C
11.1 We reserve the right to modify or update these T&C at any time without prior notice.
11.2 Your continued use of the Website will be deemed acceptance of any changes to these T&C.
12. CONTACT US
12.1 If you have any questions or concerns about these T&C, please contact us at help@sinamark.com. Thank you!